About Our Staff
Berthoud Vision for Life! prides itself in excellent customer service and patient care. Our staff is committed to helping every patient in every interaction.
Garon has the perfect combination of technical and customer service training . He is friendly and has a very caring nature. You will often see him welcoming our patients, assisting with the contact lens orders, doing initial pre-testing and preparing our patient’s exams and their charts for Dr. Eland. Garon enjoys the challenges of all areas of vision care including adult vision, pediatric, and contact lenses. His efficiency and accuracy will reassure you of the quality of care we give .
Sandy has been in our practice since 2003 and has years of experience . Whether your taste is trendy and casual or elegant and sophisticated, she’ll help you choose a pair of designer frames to suit your style. Sandy will recommend the best eyeglasses to enhance your look and support crystal-clear vision. To help you make an educated decision, she’ll explain the pros and cons of the different types of lenses and optional treatments or coatings. Sandy is always helpful and friendly, quickly making friends with many patients and helping them pick the glasses and lenses that are just right for their face, personality, and lifestyle.
Susan has years of experience in optical, and is ABO certified. She is a very friendly person and loves maintaining an understanding of the classic styles to suit each patients needs. Susan is educated in edging different types of lenses to maximize patient’s vision while using their glasses. She recognizes it is critical to spend quality time with every patient to provide the best possible care .
Gail creates an office culture designed for excellent patient care and personalized service . She has extensive experience in customer service with 16 years of experience in her field. Gail is proficient in all aspects of the office, including managing the company’s communications, scheduling, insurance verification and benefits. Her goal is to make sure each patient is comfortable from the first phone call until the end of their yearly visit.
Tawny Her friendly and cheerful personality will make you feel at home. Tawny is a big help around the office in various capacities, pulling insurance and helping fill in when needed. She will answer any questions you may have whether it is about your eye appointment, insurance, and more. She is always willing to go above and beyond to give you exceptional customer service.
Joanne is skilled in training contact lens applications, removal and care. With her sweet and patient manner she will make you feel at ease. She will often be the person you speak with on the phone recalling a pre-appointed exam. Joanne keeps the office clean and organized, and fills in other capacities when she can. She has been with our office since 2003 and is the perfect fit to our team.
April has been in the optical industry for over 10 years. She works one-on-one with patients, helping them find the frame that looks and fits them the best. She is passionate about the latest fashion trends in eye wear. April also serves as a optometric assistant. Her warm and pleasant nature will make you feel comfortable during your preliminary eye exam.